BoardMuster Privacy Policy

This Privacy Policy describes how BoardMuster ("we," "us," or "our") collects, uses, and shares your personal information when you use our web application (the "Service"). We are committed to protecting your privacy and ensuring you have a positive experience with our Service.

By using the BoardMuster Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information for different purposes to provide and improve our Service to you.

a. Information You Provide to Us:

Account Information: When you log in or create an account, we collect information such as your full name, email address, and role (e.g., "board admin," "board member"). This is primarily facilitated through Google authentication.

Member Details: If you are a Board Admin, you provide details about other board members, including their names, email addresses, phone numbers, roles, departments, biographies, and addresses.

Meeting Information: Details about your meetings, including titles, descriptions, dates, times, locations, meeting types, agendas, attendees, and minutes.

Action Points: Information related to tasks and responsibilities, including titles, descriptions, assigned members, due dates, statuses, priorities, and notes.

Communications: Content of messages sent within the app, subjects, sender/recipient IDs, and any attachments.

Document Management: Titles, descriptions, file content (e.g., PDFs, images, documents), file types, sizes, folder structures, and access levels.

Billing Information: When you subscribe to a paid plan, billing details are processed directly by our third-party payment processor, Stripe. We do not store your full payment card details.

b. Information Collected Automatically:

Usage Data: Information about how you access and use the Service, such as pages visited, features used, and interactions with elements within the app.

Device Information: Information about the device you use to access the Service, including IP address, browser type, operating system, and device identifiers.

Cookies and Tracking Technologies: We may use cookies and similar tracking technologies (e.g., local storage) to track activity on our Service and hold certain information. These are used for functional purposes (e.g., session management) and analytics.

c. Information from Third-Party Services:

Authentication Data: When you log in via Google, we receive basic profile information (name, email) from Google to create and manage your user account within BoardMuster.

2. How We Use Your Information

We use the collected data for various purposes:

To Provide and Maintain the Service: Operate and deliver the core functionalities of BoardMuster, including user management, meeting scheduling, action tracking, and document sharing.

To Manage Your Account: Facilitate your login, manage your profile, and provide access to features relevant to your role (e.g., Board Admin vs. Board Member).

To Communicate with You: Send notifications related to meetings, action points, and messages, as well as service-related updates and important announcements.

To Improve Our Service: Analyse usage patterns to understand how the Service is used, identify areas for improvement, and develop new features.

For Billing and Subscriptions: Process payments for paid plans through Stripe and manage your subscription status.

For Security and Fraud Prevention: Protect the integrity and security of the Service, prevent fraudulent activities, and troubleshoot technical issues.

To Fulfil Legal Obligations: Comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We may share your information with the following parties:

Within Your Board/Organisation: Information relevant to board operations (e.g., meeting details, action points, messages) is shared with other members of your board as dictated by the app's functionality and your organisation's settings.

Service Providers: We engage third-party companies and individuals to facilitate our Service, provide the Service on our behalf, or assist us in analysing how our Service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Base44 Platform: Our application is built on the Base44 platform, which handles core infrastructure such as user authentication, database management, file storage, and integration services. Data collected through BoardMuster is stored and processed on the Base44 infrastructure.

Stripe: For payment processing (subscriptions). Your billing information is provided directly to Stripe.

Email Service Providers: For sending email notifications related to app activities (e.g., meeting invites, new messages).

Legal Requirements: We may disclose your personal data in the good faith belief that such action is necessary to:

Comply with a legal obligation

Protect and defend the rights or property of BoardMuster

Prevent or investigate possible wrongdoing in connection with the Service

Protect the personal safety of users of the Service or the public

Protect against legal liability

Business Transfers: If BoardMuster is involved in a merger, acquisition or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.

4. Data Storage and Security

Your data is primarily stored and managed on the Base44 platform's secure infrastructure. This includes relational databases (PostgreSQL), file storage, and managed backend services. Base44 implements robust security measures to protect your data. For more details, please refer to our Data Privacy and Security Statement below.

5. Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

Access: The right to request copies of your personal data.

Rectification: The right to request that we correct any information you believe is inaccurate or incomplete.

Erasure: The right to request that we erase your personal data, under certain conditions.

Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.

Object to Processing: The right to object to our processing of your personal data, under certain conditions.

Data Portability: The right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

6. Third-Party Services

BoardMuster may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Children's Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]